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Privacy Policy for SimplyTrades.co.uk

At SimplyTrades.co.uk, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website. By using SimplyTrades.co.uk, you consent to the practices described in this policy.
Introduction
This Privacy Policy applies to all visitors, Users, and Tradespeople who use SimplyTrades.co.uk (“we,” “us,” or “the site”). SimplyTrades.co.uk is owned and operated by Online Media 247 Ltd (Company Number 15722278). Our registered office is located at 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ. We are dedicated to ensuring that your personal information is handled responsibly and complies with data protection laws, including the General Data Protection Regulation (GDPR).

1. Information We Collect

We may collect and process the following information:
Personal Information Provided by You:

Registration Details: When you sign up as a User or Tradesperson, we may collect your name, email address, phone number, business name, and relevant trade qualifications.
Job Information: Details related to the jobs you post, including descriptions, locations, and communication with Tradespeople.
Reviews and Feedback: Any reviews, feedback, or ratings you submit.

Automatically Collected Information:

Device and Browser Information: When you access our site, we collect technical information such as your IP address, browser type, and device information.
Cookies and Tracking Technologies: We use cookies to enhance your experience and gather data on website usage. See our Cookie Policy for more details.

2. How We Use Your Information

  • We use the personal information we collect to:
  • Facilitate connections between Users and Tradespeople.
  • Process account registrations and verify your identity.
  • Improve the functionality and user experience of the site.
  • Communicate with you, including responding to inquiries and providing updates.
  • Monitor reviews and feedback to ensure compliance with our standards.
  • Ensure security and detect fraud or abuse of our services.

Legal Basis for Processing
We rely on the following legal grounds to process your personal data:

Consent: You provide consent when you sign up, submit job requests, or provide reviews.
Contract: Processing is necessary to perform the services we provide to you under our terms and conditions.
Legitimate Interest: To improve our services, maintain security, and provide customer support.

3. How We Share Your Information

We may share your information in the following ways:

With Tradespeople: When you post a job request, relevant details are shared with Tradespeople so they can contact you and provide a quote.
Service Providers: We may use third-party service providers for website hosting, data analytics, and communication tools. Confidentiality agreements bind these providers, and they cannot use your data for any other purpose.
Legal Obligations: We may disclose personal information if required by law or to protect the rights, property, or safety of SimplyTrades.co.uk, our users, or the public.

4. How We Protect Your Information

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or disclosure. However, while we strive to safeguard your information, no data transmission or storage method is entirely secure, and we cannot guarantee absolute security.

5. Your Data Rights

As a user of SimplyTrades.co.uk, you have the following rights regarding your personal data:

Access: You can request a copy of the personal data we hold about you.
Rectification: You can ask us to correct any inaccurate or incomplete information.
Erasure: You can request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected.
Restriction: You can request that we limit how we use your personal data.
Data Portability: You can request that your data be transferred to another service provider in a structured, commonly used format.
Objection: You can object to our processing of your data where we rely on legitimate interest as a basis for processing.
To exercise any of these rights, don’t hesitate to contact us at support@SimplyTrades.co.uk.

6. Retention of Information

We will retain your personal data for as long as is necessary to fulfil the purposes outlined in this Privacy Policy unless a more extended retention period is required or permitted by law. Once your data is no longer necessary, we will securely delete or anonymize it.


7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyse website traffic. You can control your cookie preferences through your browser settings. For more information on how we use cookies, please refer to our Cookie Policy.

8. Third-Party Links

SimplyTrades.co.uk may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal data.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes via email or by posting a notice on our website. Your continued use of the site following any changes indicates your acceptance of the updated policy.


10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: support@SimplyTrades.co.uk
Address: ONLINE MEDIA 247 LTD – 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ