Absolutely nothing, it is free for homeowners and business users to search for tradespeople on the SimplyTrades.co.uk website.
Members of the public can easily browse and find skilled professionals for their projects without any cost to them for using our services.
We provide a range of packages for tradespeople who wish to advertise their services on our platform, ensuring that homeowners have access to a diverse selection of qualified tradespeople. Whether you’re looking for a plumber, electrician, or any other trade professional, SimplyTrades makes it simple and cost-free for homeowners to connect with the right experts for their needs.
We offer three packages for tradespeople when signing up to our website:
1. Non-Verified – Free Package: This option is free and provides a basic profile, showcasing only a small portion of the trades person’s skills.
2. Non-Verified – Standard Package (Paid): This package goes into much more detail, highlighting a wider range of services and skills that the trades person offers.
3. VERIFIED – Premium Package (Paid): This is the ultimate package, requiring tradespeople to meet stringent criteria to join. It includes comprehensive checks, such as identity verification, proof of address, qualifications, financial stability, and positive customer reviews.
Tradespeople with this package earn the coveted verification tick, signifying trust and reliability to homeowners.
An estimate is an approximate calculation of the cost. It is not binding and can change based on the actual work required. The key points about estimates are:
– Flexibility: The final cost can vary Since it is an approximation.
– Non-binding: Legally, an estimate does not obligate the trades person to stick to the initial price.
– Adjustments: Changes in the scope of work, unforeseen issues, or changes in material costs can lead to adjustments in the final bill.
A quote, on the other hand, is a fixed-price offer. Once accepted, it is legally binding. Essential aspects of a quote include:
– Fixed Price: The quoted price should not change, provided the scope of work remains the same.
– Binding Agreement: Legally, once you accept a quote, the trades person is obliged to complete the work for the agreed price.
– Clarity: Quotes are often more detailed, specifying exactly what is included in the price.
*You should always seek legal advice if you are in any doubt about yours or the trades persons legal obligations.
Under UK law, when a trades person advertises their services on a directory-specific website, such as SimplyTrades, the responsibility for the quality of the work performed primarily lies with the trades person.
1. Contractual Obligations: When you hire a trades person, you enter into a contract directly with them. They are legally obliged to perform the work with reasonable care and skill, as per the Consumer Rights Act 2015.
2. Quality Standards: If the work is substandard, the trades person is responsible for rectifying the issues. You have the right to request that the work be redone to an acceptable standard or, in some cases, to claim a partial or full refund.
1. Contact the Trades person: The first step is to contact the trades person directly and give them the opportunity to correct the work.
2. Follow Complaint Procedures: If the trades person is part of a trade association or certification scheme, follow their complaint procedures.
3. Contact the SimplyTrades: While we as a ‘trades advertising directory‘ might not be directly responsible, informing us of the issue can sometimes lead to support or at least a negative review of the trades person’s listing on the website could well be affected.
4. Legal Action: If the trades person refuses to rectify the situation, you may be able to pursue legal action through the small claims court for compensation.
Further advice is available for free from Citizens Advice
4. REPORT NOW: We want to know if you are not satisfied with a Trader or Business who uses our website to advertise their skills. It is important to us that you use the ‘REPORT NOW’ form , click here.
We also will need you to fill out a ‘negative review’ on their profile, stating the reasons why? We will then carry out an investigation as to if the Trader or Business is eligible to continue advertising their services through SimplyTrades.co.uk
5. Legal Action: If the trades person refuses to rectify the situation, you may be able to pursue legal action through the small claims court for compensation.
Further advice is available for free from Citizens Advice
– Check Reviews and References: Before hiring, check reviews and ask for references to ensure the trades person has a good track record.
– Written Agreements: Always get a written agreement detailing the scope of work, costs, and timelines.
– Insurance: Verify if the trades person has relevant insurance that covers their work.
He made the job of repairing my conservatory door lock look so easy, experience counts for ever...
He made the job of repairing my conservatory door lock look so easy, experience counts for ever...
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